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Terms & Conditions

These terms and conditions outline the rules and regulations for the use of CCathletics.dk's Website, located at https://ccathletics.dk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use CCathletics.dk if you do not agree to all the terms and conditions stated on this page.

Cookies
The website uses cookies to help personalize your online experience. By accessing CCathletics.dk, you agree to use the required cookies.

License
Unless otherwise stated, CCathletics.dk and/or its licensors own the intellectual property rights for all material on CCathletics.dk. All intellectual property rights are reserved. You may access this from CCathletics.dk for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from CCathletics.dk
  • Sell, rent, or sub-license material from CCathletics.dk
  • Reproduce, duplicate, or copy material from CCathletics.dk
  • Redistribute content from CCathletics.dk

This Agreement shall begin on the date hereof.

User-Generated Content
Parts of this website allow users to post and exchange opinions and information. CCathletics.dk does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of CCathletics.dk, its agents, or affiliates. To the extent permitted by applicable laws, CCathletics.dk shall not be liable for the Comments or for any liability, damages, or expenses caused by their appearance on this website.
CCathletics.dk reserves the right to monitor and remove Comments that are inappropriate, offensive, or in breach of these Terms and Conditions.

Purchases
If you wish to purchase any product or service through CCathletics.dk, you may be asked to supply information such as your credit card number, expiration date, billing address, and shipping information – which will be used to fulfill orders.

Payment Plans
If you wish to purchase a product using a payment plan, you will be required to provide a valid credit card. By accepting a payment plan, you authorize CC Athletics to automatically charge the agreed installment amounts to your credit card on the scheduled payment dates.

Privacy Policy
Please review our Privacy Policy, which also governs your visit to CCathletics.dk, to understand our practices.

Governing Law & Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of Denmark. You irrevocably submit to the exclusive jurisdiction of the courts in Denmark.

Consumer & Business Purchases
CC Athletics sells to both consumers (B2C) and businesses/institutions (B2B). Consumer purchases are subject to mandatory consumer protection rights under Danish and EU law, including the Danish Sale of Goods Act (købeloven) and EU distance selling regulations. Nothing in these terms limits or overrides your statutory rights as a consumer. For B2B purchases, the terms stated herein apply as agreed between the parties.

Warranty Policy

General Warranty
CC Athletics provides a 2-year warranty on all physical products (except cables and accessories manufactured by other companies).
Warranty Claims: To make a warranty claim, contact sales@ccathletics.dk with a detailed description of the issue and proof of purchase. Our support team will assess your claim. If the claim is validated, CC Athletics will cover all costs including return shipping. If the claim is not validated, the customer is responsible for shipping costs.
Extended warranty options are available at the time of purchase.
Post-Warranty Repairs: Should a product break after the warranty period, CC Athletics offers to accept the product back (customer pays for shipping) and provide a repair quote. Since all parts are replaceable, repairs will likely be inexpensive.

Warranty Claims
To make a warranty claim, contact sales@ccathletics.dk with a detailed description of the issue and proof of purchase. Our support team will assess your claim. If the claim is validated, CC Athletics will cover all costs including return shipping. If the claim is not validated, the customer is responsible for shipping costs.

Repair or Replacement Process

Repairs: If the issue can be resolved by repair, CC Athletics ApS will cover shipping costs. Repairs will be completed within 20 business days.
Replacements: If a replacement is needed, the defective product must be returned. A replacement will be shipped within 7 business days – if stock is available.

Limitations
This warranty is only valid for the original purchaser and is non-transferable. CC Athletics ApS's liability is limited to repair or replacement at its discretion. Indirect, consequential, or incidental damages are not covered.

Purchase Agreement
This agreement outlines the terms of your purchase, including warranty details, shipment conditions, and total cost.
CC Athletics (SELLER) and the customer (BUYER) agree to the following:

  • 2-year warranty as outlined above.
  • Exclusions: Damages from misuse, accidents, improper installation, or unauthorized modifications.
  • Claim Process: Contact the SELLER with a description of the issue and proof of purchase.
  • Shipping: Orders are dispatched within 2 days to 6 weeks, depending on stock availability.
  • Total Cost: The total payment is as specified on the purchase invoice, including all necessary software. Ownership of the product and software is transferred indefinitely upon payment.

Re-Calibration Service
CC Athletics offers re-calibration services for all its products to ensure continued measurement accuracy.
One Free Re-Calibration: Each CC Athletics product purchase includes one free re-calibration. The customer is responsible for shipping costs to and from CC Athletics.
Additional Re-Calibrations: Beyond the first free re-calibration, additional re-calibrations can be purchased. The customer is responsible for shipping costs and any applicable service fees. Contact sales@ccathletics.dk for pricing.

PlateMate Warranty Policy

The PlateMate is covered by a limited warranty starting from the date of delivery, guaranteeing it is free from defects in materials and workmanship under normal use – Normal use is described in the User Manual.

Warranty Period

Standard Warranty: 2-year limited warranty from the date of delivery.
Extended Warranty Options:

3 years total if an additional 1-year warranty is purchased.
5 years total if an additional 3-year warranty is purchased.

What is Covered
This warranty covers manufacturing defects, including:

  • Electronic components: Wiring, sensors, and other essential electronic parts.
  • Structural integrity: Defects in the force plate's physical structure.
  • Calibration or measurement accuracy: Sensor system faults affecting performance.
  • Software malfunctions: Issues with pre-installed firmware affecting functionality.

If any of these issues arise under proper use, CC Athletics will repair or replace the affected part or product at no cost.

What is Not Covered

  • Improper or careless handling.
  • Damage from use outside recommended parameters.
  • Cosmetic damage such as scratches or dents.
  • Unauthorized modifications or repairs.

 

We appreciate your business and are here to ensure your complete satisfaction with our products.