Terms and conditions — CC Athletics

These terms and conditions outline the rules and regulations for the use of CCathletics.dk’s Website, located at https://ccathletics.dk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use CCathletics.dk if you do not agree to all the terms and conditions stated on this page.

Cookies

The website uses cookies to help personalize your online experience. By accessing CCathletics.dk, you agree to use the required cookies.

License

Unless otherwise stated, CCathletics.dk and/or its licensors own the intellectual property rights for all material on CCathletics.dk. All intellectual property rights are reserved. You may access this from CCathletics.dk for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

Republish material from CCathletics.dk
Sell, rent, or sub-license material from CCathletics.dk
Reproduce, duplicate, or copy material from CCathletics.dk
Redistribute content from CCathletics.dk

This Agreement shall begin on the date hereof.

User-generated content

Parts of this website allow users to post and exchange opinions and information. CCathletics.dk does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of CCathletics.dk, its agents, or affiliates. To the extent permitted by applicable laws, CCathletics.dk shall not be liable for the Comments or for any liability, damages, or expenses caused by their appearance on this website.

CCathletics.dk reserves the right to monitor and remove Comments that are inappropriate, offensive, or in breach of these Terms and Conditions.

Purchases

If you wish to purchase any product or service through CCathletics.dk, you may be asked to supply information such as your credit card number, expiration date, billing address, and shipping information — which will be used to fulfill orders.

Shipping & delivery

Where we ship. CC Athletics ships directly to customers within the EU/EEA. In regions served by one of our local distributors, orders are handled by that distributor — you will be directed to the appropriate partner at checkout or on our Distributors page.

Shipping costs. Shipping is calculated at checkout based on the destination, weight, and dimensions of the order, and is shown before you complete your purchase. Unless stated otherwise, shipping costs are paid by the customer. Orders shipped to addresses in Denmark are delivered free of charge.

Processing & delivery times. Orders are dispatched within 2 business days to 6 weeks, depending on stock availability, as also stated in the Purchase agreement above. Where possible, an estimated dispatch or delivery window is shown at checkout or confirmed by email. Delivery times provided are estimates and are not guaranteed; delays caused by carriers, customs, or events outside our reasonable control do not entitle the customer to cancel the order or claim compensation, except where mandatory consumer law provides otherwise.

Delivery terms (Incoterms 2020 — DAP). Unless otherwise agreed in writing, all shipments are made DAP (Delivered at Place), Incoterms® 2020, to the delivery address specified by the customer. This means CC Athletics arranges and pays for carriage to the named destination, while the customer is responsible for import clearance and any import duties and taxes (see “Customs, duties & import taxes” below).

Transfer of risk. Consistent with DAP terms, the risk of loss of or damage to the products remains with CC Athletics during transit and passes to the customer when the goods are placed at the customer’s disposal at the agreed destination, ready for unloading. For consumer (B2C) purchases, the risk passes to you when you, or a third party nominated by you (other than the carrier), take physical possession of the goods, in accordance with mandatory Danish and EU consumer law.

Customs, duties & import taxes. For shipments outside the EU, the customer is the importer of record and is responsible for any customs duties, import VAT, clearance fees, and other charges levied by the destination country. These charges are not included in the product price or shipping cost and are payable by the customer.

Inspection & damaged or lost shipments. Please inspect your order on receipt. If a shipment arrives visibly damaged, or if goods are lost in transit, contact sales@ccathletics.dk as soon as reasonably possible, with your order reference and, where relevant, photos of the packaging and product. We will arrange a replacement, reshipment, or other appropriate remedy. Nothing here limits a consumer’s mandatory statutory rights.

Incorrect or incomplete delivery address. The customer is responsible for providing a complete and correct delivery address. Additional costs arising from an incorrect or incomplete address supplied by the customer (for example, redelivery or return-to-sender fees) may be charged to the customer.

Privacy policy

Please review our Privacy Policy, which also governs your visit to CCathletics.dk, to understand our practices.

Governing law & jurisdiction

These terms and conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or their formation, are governed by and construed in accordance with the laws of Denmark, without regard to conflict-of-law rules.

For business (B2B) purchases, the parties agree that the Danish courts shall have exclusive jurisdiction, and that any dispute shall be brought before the City Court of Odense (Retten i Odense) as the court of first instance.

For consumer (B2C) purchases, this choice of court does not deprive you of the protection of mandatory rules of the country in which you reside, and you retain any right you may have under applicable law to bring proceedings in the courts of your own country of residence.

Governing language

These terms and conditions are drafted in English, and the English-language version is the governing and legally binding version. Any translation into another language is provided for convenience only. In the event of any inconsistency, ambiguity, or conflict between the English version and a translated version, the English version shall prevail — except where mandatory law requires that a translated version, or information provided in a particular language, take precedence for that customer (for example, information that must be provided in Danish to a consumer resident in Denmark).

Consumer & business purchases

CC Athletics sells to both consumers (B2C) and businesses / institutions (B2B). Consumer purchases are subject to mandatory consumer protection rights under Danish and EU law, including the Danish Sale of Goods Act (købeloven) and EU distance selling regulations. Nothing in these terms limits or overrides your statutory rights as a consumer. For B2B purchases, the terms stated herein apply as agreed between the parties.

Limitation of liability

This section applies to the fullest extent permitted by applicable law. Nothing in these terms limits or excludes CC Athletics ApS’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited or excluded under mandatory law. For consumer (B2C) purchases, nothing in this section affects your mandatory statutory rights under Danish and EU law, including the Danish Sale of Goods Act (købeloven).

For business (B2B) purchases, the following limitations apply:

Cap on total liability. CC Athletics ApS’s total aggregate liability arising out of or in connection with any order, product, or software — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount actually paid by the customer for the specific product or service giving rise to the claim.
Excluded losses. CC Athletics ApS shall not be liable for any indirect, incidental, special, or consequential loss or damage, nor for any of the following, whether direct or indirect: loss of profits, loss of revenue, loss of anticipated savings, loss of business or business opportunity, business interruption, loss of goodwill, or loss, corruption, or inaccuracy of data or measurement results — even if CC Athletics ApS was advised of the possibility of such loss.
Data and results. The customer is responsible for maintaining appropriate backups of any data and measurement results. CC Athletics ApS is not liable for any loss or corruption of data or results, however caused.

Product liability

Statutory product liability for personal injury and for damage to consumer property applies as provided by the Danish Product Liability Act (produktansvarsloven) and applicable EU law, and nothing in this section limits liability that cannot be limited under those rules. For consumer (B2C) purchases, this section does not reduce your mandatory statutory rights.

For business (B2B) purchases, the following applies:

Damage to other property. To the fullest extent permitted by law, CC Athletics ApS is not liable for damage caused by a product to real or personal property used in a commercial setting (for example, floors, buildings, fixtures, or other equipment at a clinic, gym, laboratory, or research facility), except where such liability is mandatory under the Danish Product Liability Act.
Customer indemnity (hold harmless). The business customer shall indemnify, defend, and hold CC Athletics ApS harmless against any claim, liability, cost, or expense (including reasonable legal fees) brought by a third party — including the customer’s own athletes, patients, clients, employees, or other users — arising out of the customer’s use, resale, installation, or operation of the products or software, except to the extent the claim results from CC Athletics ApS’s own gross negligence, wilful misconduct, or a defect for which CC Athletics ApS is liable under mandatory product liability law.
Proper use. This section is conditional on the products being used in accordance with the User Manual and any instructions provided by CC Athletics ApS.

Warranty policy

General warranty

CC Athletics provides a 2-year warranty on all physical products (except cables and accessories manufactured by other companies).

Warranty claims. To make a warranty claim, contact mailto:sales@ccathletics.dk with a detailed description of the issue and proof of purchase. Our support team will assess your claim. If the claim is validated, CC Athletics will cover all costs including return shipping. If the claim is not validated, the customer is responsible for shipping costs.

Extended warranty options are available at the time of purchase.

Post-warranty repairs. Should a product break after the warranty period, CC Athletics offers to accept the product back (customer pays for shipping) and provide a repair quote. Since all parts are replaceable, repairs will likely be inexpensive.

Repair or replacement process

Repairs. If the issue can be resolved by repair, CC Athletics ApS will cover shipping costs. Repairs will be completed within 20 business days.

Replacements. If a replacement is needed, the defective product must be returned. A replacement will be shipped within 7 business days — if stock is available.

Limitations

This warranty is only valid for the original purchaser and is non-transferable. CC Athletics ApS’s liability is limited to repair or replacement at its discretion. Indirect, consequential, or incidental damages are not covered.

Purchase agreement

This agreement outlines the terms of your purchase, including warranty details, shipment conditions, and total cost.

CC Athletics (SELLER) and the customer (BUYER) agree to the following:

2-year warranty as outlined above.
Exclusions: Damages from misuse, accidents, improper installation, or unauthorized modifications.
Claim process: Contact the SELLER with a description of the issue and proof of purchase.
Shipping: Orders are dispatched within 2 days to 6 weeks, depending on stock availability.
Total cost: The total payment is as specified on the purchase invoice, including all necessary software. Ownership of the product and software is transferred indefinitely upon payment.

Re-calibration service

CC Athletics offers re-calibration services for all its products to ensure continued measurement accuracy.

One free re-calibration. Each CC Athletics product purchase includes one free re-calibration. The customer is responsible for shipping costs to and from CC Athletics.

Additional re-calibrations. Beyond the first free re-calibration, additional re-calibrations can be purchased. The customer is responsible for shipping costs and any applicable service fees. Contact mailto:sales@ccathletics.dk for pricing.

PlateMate warranty policy

The PlateMate is covered by a limited warranty starting from the date of delivery, guaranteeing it is free from defects in materials and workmanship under normal use — normal use is described in the User Manual.

Warranty period

Standard warranty: 2-year limited warranty from the date of delivery.
Extended warranty options:
- 3 years total if an additional 1-year warranty is purchased.
- 5 years total if an additional 3-year warranty is purchased.

What is covered

This warranty covers manufacturing defects, including:

Electronic components: Wiring, sensors, and other essential electronic parts.
Structural integrity: Defects in the force plate’s physical structure.
Calibration or measurement accuracy: Sensor system faults affecting performance.
Software malfunctions: Issues with pre-installed firmware affecting functionality.

If any of these issues arise under proper use, CC Athletics will repair or replace the affected part or product at no cost.

What is not covered

Improper or careless handling.
Damage from use outside recommended parameters.
Cosmetic damage such as scratches or dents.
Unauthorized modifications or repairs.

We appreciate your business and are here to ensure your complete satisfaction with our products.

Contact

CC Athletics Grønløkkevej 6H 5000 Odense C, Denmark

+45 93 85 68 25

mailto:sales@ccathletics.dk

VAT / CVR-nr 40545867